By Ray Wertz, Technical Support; R & D
The Professor is IN
People who take FIS training courses at the beginning of their careers are happy to learn that our support doesn't end on the last day of class. Our "professors" remain available as advisors throughout their careers.
This is also true of our highly trained Technical Support Staff. Jim Inman, Mike Cammiso, Pete Carapella and I are always eager to answer our customers' technical questions.
If you haven't yet had the opportunity to take an FIS training course, we can "educate you" nonetheless. Just call us when you need help. The types of questions we get cover a broad range of topics. These often involve:
• Assistance in finding the right product or component for a specific application
• Instruction on how to set up and use a particular piece of test equipment
• Identifying equipment required for a specific application
• Product information
By the way, we sometimes get questions about products that we don't even carry. Apparently, some people find it easier to get answers from FIS than from the company that sold them the item!
So don't be shy about calling us. Just dial 1-800-5000-FIS (347) and ask for FIS Tech Support. We look forward to serving you in any way that we can.
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