What credit cards do you take? FIS accepts VISA, MasterCard, AMEX, & Discover. We take Government IMPAC Cards. To purchase using net 30, contact sales or accounting for a credit application. How do I receive credit from FIS? In order to receive net 30 terms from FIS, you can download a credit application and fax back the completed form to the attention of Accounting at 315-736-2285. Please phone us at 1-800-500-0347 with any questions. What shipping methods does FIS offer? FIS offers a variety of shipping methods. Including FedEx Standard (Next day delivery) and FedEx P1 (Next day delivery before 10am). We also offer UPS Orange (3 day delivery), UPS Blue (2 day delivery), UPS Red (Next day delivery). What is the minimum order? The minimum order for FIS is $50.00. All orders received below this dollar amount are subject to a $5.00 fee. If I order online, when will you receive my order? Ordering information is received immediately after being placed on the website. A confirmation number will be emailed within minutes of sending your order. A sales person may follow-up if they have any questions in regards to product(s) being purchased. I have a number of people in my company who need training, who should I speak with? The FIS Training Program holds Fiber Training classes throughout the country. You can view the schedule online by clicking the training icon. To schedule a corporate training class for 15 or more people, contact our training coordinator at 1-800-500-0347 ext.242. Customers are expected to pay for the price of the class and any related expenses. Who do I talk with for a Return Merchandise Authorization? Please ask for Jeff French. Who do I talk to regarding a new product that I want to appear in the FIS Catalog? New products can be presented to Kim Teesdale. Please send information to FIS before phoning. Our mailing address is 161 Clear Rd, Oriskany, NY 13424. Send emails to info@fiberinstrumentsales.com.