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“Mary is a strong part of your company and she portrays the essential love and knowledge of your product.  Even during the COVID19 issues since March, she has been on top of everything and keeps me informed by phone and email of all my orders and always has me smiling and less stressed after our phone and email interactions.  I feel that Mary is a great asset to your company.”

Kenneth H.

"Kathleen, thank you so very much for your excellent customer service and your partnership with Synacom Networks.  I truly appreciate the extra effort, many thanks!”

Joe S.

"We’ve been loyal customers to Fiber Instrument Sales for a number of years now. A great reason for that is due to Phil’s customer service and product knowledge. When looking for fiber solutions, I know that I can reach out to Phil for advice and he’s quick to reach out and help me figure out exactly what it is that we need to help our fiber systems work optimally. Additionally, time between the purchase to the time the product is received is superior to any other fiber optic products provider. 10/10 recommend.”

Geraldine N

“My company has been working with FIS for many years now, both in sales & rental. That being said, my experience has been very good. My sales rep Ruth Mittiga has always done a very good job at making sure the pricing and service is good.”

Mark B

“Phil is great to work with; his response times are fast and accurate. Not only is he responsive to our company's needs but he always leaves a smile on your face afterwards. 5 stars!”

Karen M

"FIS prices are extremely competitive which assures me that I am getting the best product at the best price. If you are looking for a company that stands behind their product and you, choose FIS.”

Don C

“Kathleen, you are simply the best! Thank you for getting back to me so fast, I should have figured the Great Oz would be right on it. It’s very easy working with you and your company.”

Becky C

"Hey Bob’s presentation was well laid out, clear and thorough. Nice unit. We can’t wait to start splicing.”

Steve F.

"Hey Kat, I’m ordering these test sets now so you should see a shopping cart in the near future.  You really helped us out ... you make my life easier and I appreciate that.”

Mike L.

“Thanks for your follow-through on this. Your attention and solution to the problem is rare in today's customer service world. The amount you saved my company is small, but the level of the service you perform is huge. People like you and Sally are the reason why I have continued to use FIS for over a decade.”

Michael G

“Thanks so much for all your help. The packages arrived yesterday right as the installers were ready to start splicing. Thanks for the excellent customer service.”

Scott A

“Nice doing business with you guys, you would surely be our first call for this kind of things in the future.”

Martin B