RMA Material Authorization 

ALL RETURNS MUST BE ACCOMPANIED BY A RETURN MATERIAL AUTHORIZATION (RMA)

  • Any discrepancies with an order must be reported to FIS within 24 hours of receipt.

  • Returned Merchandise Authorization (RMA) must be requested within 3 days of product receipt.

  • Returns must be received at the FIS head office within 7 days of receipt of the product.

  • All product returned must be marked with an FIS RMA number

  • All product must be in full, unopened shipping units and in “Like New” condition.

  • Credit cannot be issued without an FIS authorized RMA.

  • We reserve the right to charge a re-stocking fee.

 

PLEASE NOTE:  Custom made and non-stock items will not be accepted for return.

RMA Form

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RETURN MATERIAL AUTHORIZATION (RMA)

ALL PRODUCT RETURNED MUST BE ACCOMPANIED BY A RETURN MATERIAL AUTHORIZATION (RMA).
    â€¢ Credits cannot be issued without an FIS authorized RMA number.
    â€¢ Custom manufactured and non-catalog items may not be accepted for return.
    â€¢ FIS reserves the right to charge a re-stocking fee for all products that are returned.

PROVIDE AS MUCH INFORMATION AS YOU CAN.





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